Order your mobile plan or prepaid card in the My BASE app
At BASE we give you complete control. So, YOU decide how to subscribe to your monthly plan: online, ... or, now, even in the My BASE app! You choose which monthly plan suits you and whether you want to keep your number. Anytime, wherever you are. It's super-quick and easy. Moreover, you always benefit from an online promo and, thanks to the app, you also keep your usage under control.
The benefits of a monthly plan via the My BASE app
Control of your monthly plan (and your usage) is completely in your hands.
You can sign up for a monthly plan in mere minutes, wherever and whenever you like.
You can easily register via itsme or your identity card or passport.
You order and activate your eSIM only in a few minutes. Or you receive your physical SIM card in no time via the post and activate it immediately in the app.
You check your data usage and set limits via the My BASE app.
How does it work?
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Open the app
Open the app and click on "Add or activate mobile" at the bottom of the screen. Than choose "Order a SIM card" or "Activate a SIM card".
Select your monthly plan
Choose the prepaid card or the mobile subscription that suits you. Compare our subscriptions:
Tell us who you are
Complete your (legally required) personal details. You can do so manually or, if you have a Belgian identity card, conveniently via itsme.
Activate your SIM card via the app
Registration successful? If you have chosen an eSIM, you can activate it directly in the app. Have you ordered a physical SIM card? You will receive a confirmation mail, and the next working day we will send your SIM card via the post at no charge. Then you can easily activate your SIM card in the My BASE app or at base.be.
Download the app
Download the app in the App Store or Google Play. In the app, choose ‘Become client’ and then ‘Monthly or prepaid mobile plan'.
Select your monthly plan
Choose the prepaid card or the mobile subscription that suits you. Compare our subscriptions:
Tell us who you are
Complete your (legally required) personal details. You can do so manually or, if you have a Belgian identity card, conveniently via itsme.
Activate your SIM card via the app
Registration successful? If you have chosen an eSIM, you can activate it directly in the app. Have you ordered a physical SIM card? You will receive a confirmation mail, and the next working day we will send your SIM card via the post at no charge. Then you can easily activate your SIM card in the My BASE app or at base.be.
